LVL UP Studios

LVL UP Studios Policy

By booking an appointment at LVL UP Studios, you warrant that YOU ARE OF LEGAL AGE (and if you are a minor, you will get your legal guardian(s) to book for you in order) to enter into Agreement with Management.

“LVL UP Studios” refers to the photo and video studio space, which at the time of this Agreement is located at 267 Carlaw Avenue, Unit #305 in Toronto, Ontario, Canada, M4M 3L1.

“Renter”/“you”/“your” refers to the person placing the booking at LVL UP Studios, as well as said person’s team members or anyone else which may be the person who placed the booking permits inside LVL UP Studios at any time.

“Management” refers to LVL UP Media Inc., the entity which owns the rights to and manages LVL UP Studios.

CONFIRMATION OF THE POLICY

By reserving their time slot, Renter warrants that they have understood all of their responsibilities towards this Policy. If clarification is required, Renter shall contact Management prior to booking to seek clarification. Once Renter has booked their appointment, it is implied that they not only understand, but agree with the terms outlined herein and they shall not dispute any of the terms and conditions contained within the entirety of this Policy.


PROHIBITED ITEMS & ACTIVITIES INSIDE OF LVL UP STUDIOS

Not sure if something is ok? Call us! Here is a list of everything prohibited, along with their costs for
infractions and/or cleaning or replacement cost expenses if applicable.
While we are very flexible, understanding, and generally easygoing and willing to accommodate many sorts of requests, here are some of our non-negotiable rules.

  • NO public/open parties. Your parties must be private ($1000 infraction and you will instantly be asked to leave with no refund). Exceptions to this are pop-up shops and retail events (please seek clarification if you plan to have an open event).
  • NO DJs / outside sound systems or speakers without written approval from Management ($500 infraction + you’ll be asked to leave with no refunds). You can use our sound system which is sufficiently loud but will not trigger any noise complaints.
  • NO fog nor haze, smoke based machines ($500 infraction. You’ll be asked to leave with no refunds).
  • NO smoke bombs nor grenades, especially coloured ones (Renter shall pay $1000/day spent cleaning + expenses to clean).
  • NO illicit drug consumption / smoking of any kind / vaping ($500 infraction, and if caught smoking anywhere indoors you’ll be asked to leave with no refunds).
  • NO leaving gear out in hallways, not even temporarily. It is a fire hazard.
  • NO leaving the studio door open, for any amount of time, it is a fire hazard.
  • NO glitter / body shimmers / sprayable body oils, bronzers, or anything else that may stain (expense to clean / replace).
  • NO cooking of food. Heating of appetizers or small, non-smelly cocktail items is OK.
  • NO open flames / candles / etc., without Management’s written permission.
  • NO items or things which produce strong odors or smells.
  • NO fidgeting with breaker panel without prior written permission from Management.

Not sure if something is ok? Call us! Here is a list of everything prohibited, along with their costs for
infractions and/or cleaning or replacement cost expenses if applicable.
While we are very flexible, understanding, and generally easygoing and willing to accommodate many sorts of requests, here are some of our non-negotiable rules.

HOW TO DEAL WITH BROKEN / MISSING / DEFECTIVE ITEMS

  • If you discover damage, send us a picture before you use said item.
  • If you use the broken item without notifying Management, we may assume that you broke it.

OUR SECURITY REQUIREMENTS

  • You have to keep the door closed and locked at all times when not in use.
  • Please text Management once you’ve left LVL UP Studios so we can arm the alarm.
  • Do not allow any strangers to enter the studio without getting permission from Management. NO exceptions.
  • There is CCTV in use by multiple parties in and around the building. The footage we capture will not be released to anyone without a warrant or an order to comply for purposes pertaining to law enforcement or in the interest of community safety.

DAMAGES, USAGE, AND FEES

  • You are responsible for any and all damage(s) caused by you and/or your team in association with your use of LVL UP Studios.
  • By booking an appointment with Management at LVL UP Studios, Renter agrees that Renter’s refusals to pay any and all fees as discussed in this entire Agreement shall result in Renter’s balance outstanding being sent to Reliable Collections or any other collections agency. Where intentional foul play or a spirit of uncooperativeness is demonstrated.

DISRUPTION IN SERVICE & UNFULFILLED SERVICES

  • Should there be any interruptions or deterioration in quality of service during Renter’s time at LVL UP Studios, Renter agrees to bear the responsibility for the following, in full without seeking any form of compensation from Management. Interruptions and deteriorations may include, but are not limited to: (a) Acts of God, (b) power outages or electrical issues, (c) broken pipes, (d) bathroom issues, (e) kitchen issues, (f) Equipment issues, (g) Renter’s failure to get inside of LVL UP Studios.
  • You may be entitled to a refund if Management fails to provide LVL UP Studios as scheduled and in a
    reasonably usable condition. If this is the case, call Management immediately to rectify the situation.
  • Any and all concerns which impede your ability to use the space as required should be reported to Management immediately to allow for Management to solve your problem. Failure to report a problem in a timely manner shall disqualify Renter from potential compensation or compensatory action.
  • Management shall not for any reason be liable for any fees, penalties, or financial compensation which Renter incurs with any of their team, associates, affiliates, suppliers, or any other vendor, individual, brand, company or legal entity in relation to their shoot at LVL UP Studios.
  • Renter accepts LVL UP Studios appearance on an as-is basis and agrees that it is subject to change at any 2of4 time and without prior notice, since Management is regularly adding new features and removing outdated decor.

INTEGRITY

  • Renter agrees not to misrepresent their use of LVL UP Studios, else be liable to pay a punitive misrepresentation fee of $500.00 CAD (+ 13% HST) in addition to being charged the balance between the rate purchased, and the rate for the package which contains the intended usage for which client is actually using LVL UP Studios.
  • Management has the right to verify any and all claims made by Renter.

LIABILITY

  • Renter shall at all times ensure that Renter’s guests / invitees / crew are all in a condition to get home safely — Renter shall not let anyone drive home under the influence of any substances which may impair their ability to maneuver their vehicle.
  • Management takes reasonable effort to ensure the safety of Equipment at LVL UP Studios. Renter agrees to use LVL UP Studios, its Equipment, as well as any materials both tangible and intangible (website and payment processing system included), on an “as is” basis. While Management has taken reasonable efforts to maintain LVL UP Studios, Equipment, and any related materials, because Management does not have the opportunity to test Equipment or materials between every rental, Renter shall be responsible for verifying that any Equipment or materials are safe to use prior to their use.
  • If Renter has any doubts about the safety of any Equipment, Renter shall stop using Equipment and
    immediately call Management with their concern so that a solution may be provided to you.
  • Upon booking LVL UP Studios, Renter agrees to hold harmless, and release Management of all liability should anyone injure themselves, anyone else, or break, damage, lose, steal, or mishandle any Equipment, as well as act out any other action leading to any loss, injury, or any other considerable reason to seek damages as a result of activities caused by or being in or nearby to LVL UP Studios. By booking LVL UP Studios and using Equipment, you warrant that anyone who shall operate any Equipment inside of, or related to LVL UP Studios, knows how to use it, has taken all possible precautions to avoid accidents, and personally takes responsibility and assumes all liability for the use of said Equipment and materials used inside of LVL UP Studios, whether or not they are owned by Management. Renter shall assume 100% responsibility for all of their own conduct and actions inside of and in relation to LVL UP Studios, as well as that of Renter’s guests. This includes responsibility for damage to Equipment, any damage to which Renter must agree to reimburse Management for the full amount of the cost of replacing or repairing. Renter’s intentional and/or negligent failure to reimburse Management will result in a $5,010.00 CAD fine in addition to the already required damages, in addition to being placed on a Toronto-wide internal studio owners’ blacklist.
  • Note that the floor is slippery when wet, so please be mindful of your step.

PETS & ANIMALS

  • Pets and animals are not permitted.

RATES

Bookings and services provided are based on the rate card posted at https://lvlupstudios.ca/